Terms and Conditions
Rancho Cucamonga Chamber of Commerce
Effective date: September 1, 2026
These Terms and Conditions (“Terms”) govern your access to and use of www.ranchochamber.org and related Chamber-hosted pages, including business.ranchochamber.org (collectively, the “Website”), and the online features, content, transactions, and services offered by the Rancho Cucamonga Chamber of Commerce (the “Chamber,” “we,” “us,” or “our”).
By accessing or using the Website, creating an account, submitting an application or listing, registering for an event, or completing a transaction, you agree to these Terms. If you do not agree, do not use the Website.
1. Eligibility and Authority
You must be at least 18 years old and legally capable of entering into a binding agreement to use transactional or account-based features of the Website. If you use the Website on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
2. Website Information and Chamber Services
The Website provides information about the Chamber, its members, events, programs, advocacy, sponsorships, benefits, and community resources. Information is provided for general informational and business-networking purposes and may change without notice.
Chamber membership, event participation, sponsorship, advertising, referrals, directory placement, and other benefits may be governed by additional applications, invoices, rules, policies, or written agreements. If an additional written term conflicts with these Terms, the more specific term controls for that service or transaction.
Membership or participation does not guarantee referrals, sales, leads, attendance, business results, governmental action, or any particular outcome.
3. Membership Applications, Renewals, and Accounts
Membership applications are subject to acceptance under the Chamber’s applicable bylaws, policies, and procedures. Membership classifications, dues, benefits, renewal terms, and eligibility may change. Submission of an application or payment does not by itself guarantee acceptance or continued membership.
You are responsible for providing accurate, current, and complete information and for promptly updating it. If you create or receive login credentials, you must keep them confidential and are responsible for activity under your account. Notify the Chamber promptly if you suspect unauthorized access or use.
The Chamber may suspend, restrict, decline, or terminate membership or account access as permitted by its governing documents, policies, agreements, or applicable law.
4. Events, Programs, and Registrations
Event and program details, including dates, times, speakers, locations, capacity, pricing, and agendas, may change. The Chamber may reschedule, relocate, modify, or cancel an event or program when reasonably necessary.
Registrations, substitutions, cancellations, credits, and refunds are governed by the terms displayed or communicated for the applicable event or program. If no specific terms are provided, contact the Chamber before purchasing if you require clarification.
Participants must follow applicable venue rules, safety instructions, codes of conduct, and laws. The Chamber may refuse admission or remove a participant for disruptive, unsafe, unlawful, or inappropriate conduct, subject to applicable law.
5. Payments, Fees, and Refunds
You agree to pay all charges you authorize, including applicable membership dues, event fees, sponsorships, advertising fees, and taxes. Prices and availability may change before a transaction is completed.
Payments may be processed through GrowthZone or another third-party payment provider. Your use of a provider may also be subject to that provider’s terms and privacy policy. You represent that you are authorized to use the payment method submitted.
Refunds, credits, charge adjustments, and cancellation rights are determined by the terms stated for the applicable membership, event, sponsorship, advertisement, or other purchase, as well as applicable law. Processing or bank fees may be nonrefundable when disclosed or permitted by law.
6. Member Directory and Submitted Content
The Website may allow members or users to submit business profiles, logos, photographs, event listings, job postings, deals, testimonials, links, advertisements, or other materials (“Submitted Content”). You retain ownership of your Submitted Content.
By submitting content, you grant the Chamber a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, display, publish, distribute, and promote that content in connection with the Chamber, its Website, directories, publications, events, social channels, and member services. This license continues for as long as reasonably necessary to operate or archive the applicable service, subject to applicable law.
You represent that your Submitted Content is accurate, that you have all rights and permissions necessary to submit it, and that it does not violate any law, contract, privacy right, publicity right, intellectual property right, or other right. The Chamber may review, edit for formatting, decline, remove, or restrict Submitted Content, but has no obligation to monitor all content.
Directory listings and other public content may be viewed, copied, indexed, or used by third parties. The Chamber does not control third-party use of information made public at your request.
7. Acceptable Use
You may not:
Use the Website for unlawful, fraudulent, deceptive, harassing, defamatory, or abusive purposes.
Submit malicious code, attempt unauthorized access, disrupt the Website, bypass security measures, or interfere with another user’s access.
Scrape, harvest, copy, or use directory or account data for spam, unauthorized solicitation, data brokerage, identity theft, or other prohibited purposes.
Impersonate another person or organization or misrepresent your affiliation, authority, products, services, or qualifications.
Upload content that infringes intellectual property, privacy, publicity, contractual, or other rights.
Use automated means to access the Website in a manner that creates an unreasonable burden or violates instructions communicated through the Website.
8. Intellectual Property
Except for Submitted Content and third-party materials, the Website and its text, design, graphics, logos, photographs, videos, software, compilations, and other content are owned by or licensed to the Chamber and are protected by intellectual property laws. The Chamber grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Website for lawful personal or internal business purposes.
You may not reproduce, modify, distribute, sell, license, publicly display, create derivative works from, or commercially exploit Chamber content without prior written permission, except as permitted by law. Chamber names, logos, and marks may not be used in a manner suggesting endorsement, sponsorship, or affiliation without authorization.
9. Third-Party Links, Services, and Member Information
The Website may link to or integrate with third-party websites, member businesses, social platforms, maps, videos, payment tools, and service providers. Links and directory listings are provided for convenience and do not necessarily constitute endorsement or verification.
The Chamber does not control and is not responsible for third-party content, availability, privacy, security, products, services, statements, or conduct. Transactions or disputes between you and a member, vendor, sponsor, speaker, or other third party are solely between the participating parties.
10. Privacy
Our collection and use of personal information are described in the Chamber’s Privacy Policy, available through the Website. By using the Website, you acknowledge that policy.
11. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL CONTENT, LISTINGS, INFORMATION, AND ONLINE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” THE CHAMBER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY.
The Chamber does not warrant that the Website will be uninterrupted, error-free, secure, or free of harmful components, or that member, event, job, deal, directory, or third-party information is complete, current, or accurate. Nothing on the Website constitutes legal, tax, financial, employment, or other professional advice.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE CHAMBER AND ITS DIRECTORS, OFFICERS, EMPLOYEES, VOLUNTEERS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; OR DAMAGES ARISING FROM THIRD-PARTY CONDUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE CHAMBER’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE CHAMBER FOR THE SPECIFIC ONLINE SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) ONE HUNDRED DOLLARS ($100). Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.
13. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Chamber and its directors, officers, employees, volunteers, and agents from claims, losses, liabilities, damages, judgments, costs, and reasonable attorneys’ fees arising from your Submitted Content, misuse of the Website, violation of these Terms, or infringement of another person’s rights. This obligation does not apply to the extent a claim results from the Chamber’s own unlawful conduct.
14. Suspension and Termination of Website Access
The Chamber may suspend or terminate access to the Website or particular features if it reasonably believes you violated these Terms, created security or legal risk, or misused Chamber services. Sections that by their nature should survive termination will survive, including provisions concerning intellectual property, disclaimers, liability, indemnification, and disputes.
15. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Unless applicable law requires otherwise, any legal action arising from these Terms or the Website must be brought in a state or federal court located in San Bernardino County, California, and each party consents to the jurisdiction and venue of those courts.
16. Changes to These Terms
The Chamber may update these Terms from time to time. Revised Terms will be posted on the Website with an updated effective date. Changes apply prospectively when posted unless another effective date is stated. Continued use of the Website after changes become effective constitutes acceptance of the revised Terms.
17. General Provisions
If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and any applicable service-specific terms, form the agreement governing Website use. You may not assign your rights under these Terms without the Chamber’s written consent; the Chamber may assign its rights and obligations as part of an organizational transaction or by operation of law.
18. Contact Us
Questions about these Terms may be directed to:
Rancho Cucamonga Chamber of Commerce
9712 Foothill Blvd.
Rancho Cucamonga, CA 91730
Phone: 909-987-1012
Email: info@ranchochamber.org